SDG 6: Clean Water and Sanitation

Clean water is indispensable for the health of people and nature. That is why we take a variety of measures to reduce the use of environmentally harmful chemicals in washing processes and minimise our fresh water consumption by all means. Investing in water treatment Resource-saving washing programmes Re-using water in our laundries Microplastic-free products

SDG 8: Decent Work and Economic Growth

For us, the focus is always on people. That is why we work on the satisfaction of our employees as well as that of our customers. We check that social standards in the supply chain and compliance rules are adhered to. QESH activities (Quality, Environment, Safety & Health) Use of Fairtrade cotton BSCI partnership (Business Social Compliance Initiative) United Nations Global Compact membership (UNGC)

SDG 12: Responsible Consumption and Production

Our business model is based on the idea of a continuous and consistent circular economy. We are continuously working on making our products more and more sustainable while maintaining the same performance and extending their service life. Rental service at the core of our business model Recycling of our dispensers Use of Fairtrade cotton and FSC paper

SDG 13: Climate Action

We are actively involved in the fight against climate change. We are continuously reducing our CO₂ emissions and energy consumption. With our circular business model, we also help to conserve other resources. Cooperation with ClimatePartner Resource-saving washing processes Expansion of e-mobility

SDG 17: Partnerships for the Goals

With sustainable products, we can create added value for the customer and at the same time drive positive development for people and the environment. We also look at our supply chains and work to achieve fair working conditions and minimal environmental impact. Membership of the UN Global Compact Membership of the Business Social Compliance Initiative (BSCI) Cooperation with World Toilet Organization Cooperation with Made Blue

Sustainability

From the very beginning, circularity has been at the core and at the heart of everything that we do. This makes us even more determined: We work every day to make our products and operations even more sustainable - for a healthier future worth living.

Now available: Our Responsibility Report 2025/26

Our Responsibility Report 2025/26 demonstrates how CWS Hygiene implements responsible hygiene in practice. The report highlights our circular services, product refurbishment, sustainable solutions, operational improvements, safety advancements, and enhanced ESG transparency.

Centered on use, service, and reuse, it details our measurable progress for customers, employees, and a healthier future.

Read our Responsibility Report now

We care

We care what we bring into the cycle

We continuously optimize our products to have a positive impact on people & planet and partner with suppliers who pursue the similarly high standards.

We care how we operate the cycle

We constantly improve our operations with the aim to protect our environment, especially with regards to carbon emissions and water.

We care to close the cycle

We close the loop with extended repairing and refurbishment activities to prolong the lifecycle of our products and allow for recycling at end of life.

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Our responsibility in figures

By 2030, we aim to reduce CO₂ by 50%.

Our cotton towel rolls can be washed and reused up to 100 times.

Our recycled polyester mats give over 1 mio PET bottles a second live p.a.

All our soaps are 100% free of microplastics.

By 2030, 30% of our fleet will be electric.

We saved 1,900t of CO2 by laundry optimization in the past 3 years.

Our laundry water is used up to four times, saving 4 l/kg of fresh water.

We purchase 100% green energy for most of our locations.

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At CWS Hygiene, sustainability is at the heart of our business strategy. We believe that taking responsibility for the environment and society is essential for a healthier future worth living. By integrating sustainable solutions into our services and optimising our operations, we aim to make a positive impact.

Anja Hage, Chief Strategy and Transformation Officer - Responsible for Sustainability at CWS Hygiene

Anja Hage, head of strategy and transformation

Anja Hage, Chief Strategy and Transformation Officer - Responsible for Sustainability at CWS Hygiene

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View our previous Responsibility Reports

Responsibility Report 2024/25

Responsibility Report 2023/24

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Latest responsibility news

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Sustainable Development Goals (SDG)

We are guided by the official sustainability goals of the United Nations, also known as Sustainable Development Goals (SDG). The UN formulates a total of 17 political development goals, which are divided into the three areas of economy, ecology and social affairs. At CWS Hygiene, we support this holistic approach with a wide range of activities.

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Hanging toilet paper correctly: Why small details matter

Hanging toilet paper correctly: Why small details matter

Sanitary supplies and dispensers, rent or buy?

From driver to depot manager – an interview with Justine Hoffmann

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Sustainability

Now available: Our Responsibility Report 2025/26